eBay
Direction / Design 2021–2024
Head of Listing Design, a team of 11. Redesigned listing on web and native with generative AI: 46 sec off the average listing, 11% less time, +41% new-seller satisfaction, +25% for existing sellers, +4% completion, 90% less latency, and $6M in incremental GMV. Earned an AI Breakthrough Award for Best Use of GenAI. Directed GenAI Description — 93% accepted, at 2× the adoption of other listing tools, the highest-rated feature in Selling — and AI backdrops for product photos. Redesigned View Item, a page with hundreds of millions of views a day, and led Shops, the global header, Saves, and the desktop UX framework.
AT&T
Art Direction / Design 2018–2020
1,600+ icons audited and redesigned, with 1/3 of the system removed and 25+ app icons redrawn.
Art-directed the AT&T.com refresh, a custom photography library, and the Leadership Summit identity for its debut.
DIRECTV
Visual Design / Direction 2014–2017
150% of year-end sales targets on DIRECTV NOW’s launch day.
1M subscribers in under a year, 2M in under two.
DIRECTV.com: +29% clickthrough and +50% engagement after cutting 150 pages to 65.